Overview
of Assessment Tools
Eliminate
candidates that do not match the most basic of your hiring criteria.
Character Assets uses objective validated assessments to determine if
the candidate you are considering for a position has the intelligence
necessary to be successful in the position you are hiring for. Being
a nice person does not always mean they can do the job!
Personnel
Test & Scholastic Level Exam
Measures: Cognitive Ability or “General Intelligence”.
The intelligence level, at which a person learns, understands instruction
and solves problems.
Helpful
in:
Determining
how easily a person can be trained and how well they can adjust and
solve problems on the job and how satisfied they are likely to be with
the demands of the job.
Understanding what type of training may be needed for the candidate.
High scoring individuals will learn more quickly, master more complex
material and will make better judgments when information is lacking.
Lower scoring applicants will require more time, detailed instruction
and standardized job routines.
Determine
if candidates have the work attitudes and ethics to contribute effectively
Opinion
Survey
Measures: Who may be prone to unacceptable employee
behavior, such as theft, illegal drug use, attendance or tardiness issues,
issues with supervisors, general poor work attitudes, and the prospect
for long term employment.
Helpful
in:
Determining some of the questions that should be asked in a follow-up
interview.
Determining if a person has a history of undesirable behavior –
Which is often a good indicator of what you may expect in the future.
If
a candidate is weak in one of these areas you should re-evaluate if
they are who you really want. If you think they are…..
Do
the natural tendencies of this candidate support them in your open position?
DISC
Behavioral Survey
Measures: The style in which a person will generally
behave. “The How”
Helpful in:
Determining what value they will bring to the organization if properly
managed.
Giving the interviewer an understanding of how the person might respond
to organizational rules.
Determining the best work environment for that person.
Building good work teams and effective communication techniques that
will provide the workforce with the information they will need to be
most effective in their jobs.
Allowing the supervisor and the employee to understand the style in
which the person is most comfortable working and communicating.
Helping the employee to understand how others see their behavior.
What
will drive the candidate – why do they do what they do? How to
motivate them.
PIAV
(Personal Interests, Attitudes and Values)
Measures: The reason a person does what they do. “The
Why”
Helpful in:
Allowing an interviewer to determine if candidate’s values are
helpful for the position they are considering them for.
Letting people know what will motivate or demotivate a candidate/employee.
Allowing the supervisor and the employee to understand what values and
interests a person has that dictate what they do.
Position
Specific Selection Assessments
Sales
Person’s Screening
Measures:
If a candidate will actually sell, whether a candidate is trainable
and coachable and the kind of help they will require from you if you
hire the candidate. It deals specifically with a candidate’s sales
potential with your company and their compatibility with your industry
Helpful in:
Showing
the interviewer where the candidate’s strengths and weaknesses
are as a salesperson.
Determining if a candidate is trainable, based on their desire and commitment.
Determining what areas must be trained in and areas that require close
supervision for the candidate to succeed at the level for which they
are being considered.
Gives a “ Hire”, “ Do Not Hire” or “Hire,
if specific conditions are met” recommendation.
Determining what training makes sense for a salesperson, to strengthen
their weak areas. This avoids spending money needlessly on inappropriate
or unnecessary training.
Developmental
Position Specific Assessments
Sales
Person’s Profile
Measures:
If a salesperson will actually sell, if the salesperson is trainable
and coachable and the kind of help they will require from you if you
hire the candidate. It deals specifically with a candidate’s sales
potential with your company and their compatibility with your industry
Helpful
in:
Showing the manager where the employee’s strengths and weaknesses
are as a salesperson.
Determining if an employee is trainable, based on their desire and commitment.
Determining what areas must be trained in and areas that require close
supervision for the salesperson to succeed at the level for which they
were hired.
Determining what training makes sense for a salesperson, to strengthen
their weak areas. This avoids spending money needlessly on inappropriate
or unnecessary training.
Sales Manager Profile
Measures:
If a Sales Manager will recognize the weaknesses in their sales force,
if they are trainable and the kind of help they will require if you
want them to effectively manage the sales staff. It deals specifically
with a candidate’s sales management potential with your company
and their compatibility with your industry
Helpful
in:
Showing the manager where the employee’s strengths and weaknesses
are as a salesperson.
Determining
if a person is trainable, based on their desire and commitment.
Determining what areas must be trained in and areas that require close
supervision for the salesperson to succeed at the level for which they
were hired.
Determining what training makes sense for a salesperson, to strengthen
their weak areas. This avoids spending money needlessly on inappropriate
or unnecessary training.
Management
Overview
The
Management Overview is the single most important collection of information
about your company's sales organization. Using the information collected
from the individual evaluations, the Management Overview identifies
the hidden problems of which you weren't aware, weaknesses common to
your salespeople, problems with your hiring criteria, the state of your
pipeline, the effectiveness of your sales management efforts, whether
your management team is on the same page, how comfortable your salespeople
are with your model for going to market, business being lost as a result
of the problems and suggests changes that must be made to your sales
management systems. In addition, the Management Overview shows which
salespeople should be performing better and what you must do in order
to help them reach their potential. You'll also learn who is trainable,
how much training they'll need and the kind of help from which each
will benefit. And if you are attempting to transition your company from
good to great, you'll learn which of your existing people should be
on the bus, which seats they should be in and who should be off the
bus. The Executive Summary compares your sales organization to both
the target levels as well as the average of all companies we have previously
evaluated in Crucial Success Factors, Major Performance Factors, Training
Factors and Organizational Growth Potential.
Position
Specific Assessments for selection or development
Chally
When
faced with hiring or looking to promote from within for a position that
is unique to your organization, we work with this company who has assessments
for all positions including: Administrative/Clerical, Accounting, Skilled
Trades, Professional, Management Service and Career Development as well
as Executive/Top Management.
We
start with a job description and have further discussion with you and/or
other management to be sure we know what you are looking for a candidate
to do in the job. Each of the scales that we measure are individually
validated to improve the flexibility of our assessments. While these
are custom assessments, they are quite affordable and can be run for
a hiring recommendation, or simply for employee development.
BENCHMARKING
The
process of benchmarking is used to determine what traits are appropriate
to look for in a candidate to increase the success rate in hiring. It
can also help determine if an assessment is appropriate to use in the
selection process, or if it is better used as a management tool. Outlined
below is the basic process:
Identify
5-10% of the top and bottom performers (equal numbers of each) for a
given position. Have each of the selected individuals respond to the
Wonderlic, Style Analysis and PIAV form. Separate the completed reports
into “top” and “bottom” groups.
Compare
the graphs and scores within each group. Narrow each group to the top
and bottom 3. If the graphs of those within each of the groups have
similar graphs and they differ from those in the other group, you can
be more comfortable using the Wonderlic, Behaviors and Values assessments
in your selection process. If top performers and/or bottom performers
are not similar to those in their respective groups and/or there are
not differences between the groups that particular assessment is recommended
strictly as a management tool not a selection tool.
This
method of objectively determining the traits you will look for in a
candidate based on the employee traits that have been identified in
the top performers in a given position that you are hiring for allows
us to objectively identify the traits of those we would expect to be
successful in your organization. The number of employees that should
be used to benchmark depends on the size of your organization and the
similarities or differences between the jobs you would be hiring for.
(i.e.: traits for a successful salesperson would generally be different
than those of a successful accountant in the same organization.)
Newsletter
Sign Up